Can I get help building my website?

Yes! Clover Online offers a VIP program, where a dedicated account manager will build your website for you. Please find the complete details of this program below.

The Clover Online Store is an easy-to-use, self-serve platform in itself, but some merchants want to launch faster and with even less effort. Enter the VIP Setup concierge service. With it, an actual account manager guides you every step of the way, and even handles several of the more burdensome tasks for you.

Your account manager will configure your homepage, offer content strategy and design feedback (which photos work best, how can you improve your product descriptions, etc.), and other operational nuts and bolts like configuring your custom domain (an often complex, multi-step process), and setting up your taxes and shipping settings based on your guidance.

The goal is to minimize your effort and maximize your results, all in the least amount of time. The service is available at two levels:

  1. GOLD: $500
    1. Your Homepage
    2. Your Contact page
    3. Your store’s Refund Policy page. This is required for all Clover Online Stores.
    1. Unlimited email support with your personal account manager (with a 1-business-day-maximum turnaround, usually faster).
    2. 1:1 walk-through of your Clover Online store and its major features
    3. Theme recommendation and installation
    4. Configuration of:
    5. The upload of images for up to 12 products*
    6. Recommendations on 3rd party services to use with your Clover Online Store (e.g., for shipping, email marketing, etc.)

PLATINUM: $1000, Everything in the GOLD tier, plus

    1. The ability to schedule unlimited phone support calls until launch (or up to 30 days, whichever comes first)
    2. Configuration of up to three more pages (e.g., FAQ, Our Story, or whatever else you like)**
    3. The upload of images for 12 additional products (24 total)*
    4. Assistance in finding high quality stock image assets to further bolster your store’s professionalism.

*Note, before beginning with the VIP Program, we recommend you first enter all of your products into your Clover Register for best results.

**The merchant provides the general content, but they can send it in any format that the VIP Account Manager then uses as raw materials to build the new pages.

If you're interested in the VIP program, please contact us for consultation. 

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